Privacy Policy

GenHealth ("App," "we," "us," or "our") values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application and services.

By using GenHealth, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the App.

1. Information We Collect

When you use GenHealth, we may collect the following types of information:

a. Personal Information You Provide

  • Name, age, gender, height, weight, and lifestyle habits
  • Health-related information you choose to share (e.g., exercise, diet, sleep patterns)
  • Account credentials (email, password)

b. Automatically Collected Information

  • Device information (model, operating system, unique identifiers)
  • Log data (IP address, app usage, crash reports)
  • Cookies or similar technologies (where applicable)

2. How We Use Your Information

We use your information to:

  • Generate personalized health insights, including lifespan estimates, risk factors, and suggested habits.
  • Improve and optimize the App's features and performance.
  • Provide customer support and respond to inquiries.
  • Ensure security, detect fraud, and enforce our Terms & Conditions.

We do not sell your personal data to third parties.

3. Sharing of Information

We may share your information only in the following limited circumstances:

  • With service providers: For cloud storage, analytics, and app functionality.
  • For legal reasons: If required by law, regulation, or valid legal request.
  • In case of merger or acquisition: Your information may be transferred as part of a business transaction.

We will never share your identifiable health data for advertising purposes.

4. Data Security

We implement industry-standard safeguards (encryption, secure servers, access controls) to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, and improve the App. You may request deletion of your data at any time (see Section 8).

6. Children's Privacy

GenHealth is not intended for use by individuals under 18 years old. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will delete it immediately.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, update, or delete your personal information.
  • Withdraw consent to data processing.
  • Request a copy of the data we hold about you.

To exercise these rights, please contact us at support@genhealth.app.

8. Data Deletion Requests

You may request that we delete your account and associated personal data by contacting us at support@genhealth.app. We will process your request in accordance with applicable law.

9. International Data Transfers

Your information may be stored and processed in countries outside of your residence. By using the App, you consent to such transfers, subject to applicable data protection laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted with a revised "Effective Date." Continued use of the App means you accept the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

📧 support@genhealth.app

📧 info@genhealth.info

Last updated: September 14, 2025